COVID-19 Update: Both our lobbies are open!

Here's what you need to know:

Lobby Hours

Monday – Friday 
8:30 am – 5:00 pm

Drive -Thru Banking Hours

Monday – Friday
8:30 am – 5:00 pm

Maintain 6 feet
  • If you have a medical issue or prefer not to wear a mask, please use our drive-thru.
  • Please continue to practice social distancing by using our floor decals as a guide.  

As we navigate the COVID-19 changes, please be assured that the entire Grand River Bank team is focused on continuing to deliver the top-notch financial products and outstanding service you’ve come to expect from us. Thank you for being patient and gracious as we adapt to our new environment.

We’re committed to keeping our customers, team members, vendors, and community partners as safe and secure as possible. Our comprehensive pandemic plan has helped us be well-prepared and has provided an effective road map for us to follow. We’re adhering to our plan and we’re making adjustments as necessary to balance safety and convenience.

We have worked carefully and thoughtfully on the process of welcoming you into our facilities. Using information from trusted public health resources, physicians, and banking industry groups, protecting the health and safety of our customers and our team members remains our top priority. 

Our services continue to be available via:

  • Banking lobby 
    Masks for unvaccinated individuals and social distancing will be required at all times. Sanitizing stations are available and we perform ongoing cleaning and disinfecting of frequently touched surfaces.
  • Drive-thru
  • Online banking
  • Telephone banking
  • Courier service

Thank you for allowing us to be your financial partner. Please reach out to us by phone at (616) 929-1600 or e-mail at
We’re eager to help.